Troubleshooting - my Journey is not being sent
One common mistake is forgetting to activate the entire "Journey". Double check that everything is set to "Active" and not just the email itself.
- Here you activate the entire Journey
- Even individual emails must be "Active"
- Here you can see that all emails in this "Lane/Flow" are active
Another simple mistake that can be made is forgetting to select a "Segment" inside the email. Double check that you have chosen something here.
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