Why can't I find my campaign under automations and vice versa?
It may be because you have created individual mailings under Campaigns and automated mailings are created under Automation.
- Rule is built to distinguish between campaigns, whether it's a newsletter or transactional messages. Therefore, individual newsletters are created under the Campaigns tab and automated mailings such as order confirmations, automated welcome messages, etc. are created under the Automation tab.
- The email builder has the same appearance in both cases.
- Note also that the templates for both cases are created under different tabs/sections. You cannot create a campaign under "Campaigns" and then choose it to be an Automation.
Contact us at support: support@rule.com if you have any questions.
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