How do I move a subscriber to another segment?

If a subscriber, for example, wishes to receive the newsletter in English instead of Swedish, or if there is any other reason why you need to change the segment of a subscriber, follow the information below:


A spontaneous question that may arise is; "Is it enough to change the subscriber's language to English when the customer already has another language registered". The answer to that question is Yes, it is.


  1. When you change the subscriber's language from, for example, Swedish to English on the subscriber's customer card, the system detects this change and changes the subscriber to belong to the other desired segment, for example, language segment.
  2. Another example is if you want to change the country the subscriber is associated with through a segment, you must import the subscriber again with the new country data.
  3. Note that the segment you wish to change to must be created. Read more about how to create segments here.
  4. To then see the change of segment on the desired subscriber, you must save the segment again, i.e. go to segments and select the relevant segment, and click save. This way, the subscriber's customer card is updated and you can see that the subscriber now belongs to a different segment.

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