FAQ - Tags
How do I add or remove a tag from a subscriber?
Click on the "Subscriber Icon"
- Go to "Subscribers"
- For the subscriber you want to add or remove a tag from, click on the three dots on the far right
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Once you’re on the subscriber's profile, simply click the "X" on the tag(s) you want to remove. If you want to add a new or additional tag, click on "Select Tags".
How do I move subscribers from one tag to another?
Go to the tag you want to move subscribers from. Click on "Options" and then "Export"
- Scroll down and check the option to "Move Tags"
- Select the tag(s) you want to move the subscribers to
- Click Export Tags
How do I merge multiple tags?
We recommend regular "cleaning" of subscriber tags to make it easier to manage your organization. One solution is to merge several existing tags into one, such as combining multiple newsletter tags to simplify administration.
To merge two or more tags, follow these steps:
- Go to the tag you want to merge with another tag
- Click on "Actions" and then "Export"
3. Scroll down and select "Export to Tags"
- Click on "Select Tags" and choose the tag you want to merge into
- Click Export Tags
As a final step, you can delete the original tag:
Go to the tag > Actions > Delete. Done!
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