Centra integration




With Centra integrated to Rule, you can collect order history, customer, product, and behavioral data, which gives you insights for segmented, personalized, automated, and data-driven communication.


We will go through:


  1. Installation in Rule
  2. Installation in Centra
  3. Usage
  4. E-commerce automations
  5. Data fields sent to Rule
  6. Back In Stock


Installation in Rule

Step 1 Step 2

Click the dropdown menu > then settings https://app.rule.io/v5/#/app/settings/developer


Click on 'Developer' > Create a new API key > Name the API key > Copy the API key to use in your Centra account


Installation in Centra

  1. Log in to Centra
  2. Choose the features and settings you want and press 'Save'



Once you are done with your settings, make a test call to Rule for all your flows, then you will be able to see in your Rule account which data you are receiving and to which tag.


You can read more about Centra's integration on their website.



Usage


Centra events


Tag in RuleDescriptionData sent to Rule
OrderCreated
When one or more items have been added to the shopping cart and the order has not yet been completed

Subscriber & Order Data
OrderCompleted
When the order is completed in the e-commerce

Subscriber & Order Data
OrderShipped
When an order is shipped

Subscriber & Order Data
RefundCompleted
When a product is returned

Subscriber & Order Data
Newsletter
Customer has clicked to receive newsletters via the website or checked that they want newsletters in the checkout flow

-


If you manually confirm orders in Centra


OrderPlacedWhen the order is placed in your e-commerce

Subscriber & Order Data
OrderCompleted
When the order is manually confirmed in Centra

Subscriber & Order Data

E-commerce automations


When your e-commerce platform is connected to Rule, you can set up automations for the events above. In this article you can read more about common e-commerce automations.



Data fields sent to Rule


Order.Number
Order.Firstname
Order.Lastname

For RefundCompleted and ReturnCompleted, no data fields are sent to Rule


Order.Date  
Customer.Number  
Customer.Language  
Order.Street  
Order.City  
Order.Zipcode  
Order.State  
Order.Country  
Order.Company  
Order.Tele  
Order.Subtotal  
Order.Discount  
Order.Shipping  
Order.Total  
Order.Vat  
Order.Vatpercent  
Order.PaymentMethod  
Order.DeliveryMethod  
Order.HandlingAmount
Order.TaxDeductionAmount
Order.SubtotalAmount
Order.DiscountAmount
Order.ShippingAmount
Order.TotalAmount
Order.VatAmount
Order.Currency
Order.<attribute>_<element>

For tax deduction


Order.TaxDeduction

Depending on the setting in the plugin if it is OrderCreated


Order.CartUrl

Only for OrderCompleted


Order.Handling  
Order.BillingFirstname  
Order.BillingLastname  
Order.BillingStreet  
Order.BillingCity  
Order.BillingZipcode  
Order.BillingState  
Order.BillingCountry  
Order.BillingTele  
Order.BillingCompany  
Order.Carrier (If we have a delivery (OrderShipped))
Order.Trackinglink (If we have a delivery (OrderShipped))
Order.Trackingno (If we have a delivery (OrderShipped))


Only for RefundCompleted and ReturnCompleted


Order.RefundValueTotal  
Order.RefundHandlingCost 
Order.RefundHandlingCostAmount
Order.RefundReturnCost
Order.RefundReturnCostAmount
Order.RefundCurrency
Order.RefundValueTotalAmount
Order.RefundValuePcsAmount

For each item


Order.Brands  
Order.Types  
Order.Sizes  
Order.ProductCount  
Order.IndividualProductCount  
Order.Names  
Order.Variations  
Order.Collections
Order.Skus (not for returns)
Order.Products (not for returns)
Order.RefundValuePcs (only for returns)

Customer registered


Customer.Firstname
Customer.Lastname
Customer.Language
Customer.Tele
Customer.City
Customer.Country
Customer.Zipcode
Customer.Address1
Customer.Address2


Additional order fields for OrderCancellation


Order.AdditionalMessage
Order.CompanyUrl

Newsletter, all can be empty depending on how the registration is done


NOTE: If this is in a separate option for "I want to sign up for newsletters" on the website, where they only fill in their email or if they choose to sign up from the checkout.


Contact.Language  
Address.Firstname  
Address.Lastname  
Address.Street  
Address.City  
Address.Zipcode  
Address.State  
Address.Country


GiftCertificate Common Order fields + GiftCertificate fields


GiftCertificate.Name
GiftCertificate.Code
GiftCertificate.Link
GiftCertificate.Message
GiftCertificate.Date
GiftCertificate.DueDate
GiftCertificate.Description
GiftCertificate.Friend
GiftCertificate.Currency
GiftCertificate.Value
GiftCertificate.ValueAsNumber

Forgot your password?


Customer.Firstname 
Customer.Lastname 
Customer.Language 
Customer.Tele 
Customer.City 
Customer.Country 
Customer.Zipcode 
Customer.Address1 
Customer.Address2 
Customer.PasswordRestoreLink

Back In Stock


Product Alertsis an API developed by Rule that keeps track of product inventory status through e-commerce systems. And the product information is sent to Rule through automations. There is a standard connection between Centra and Rule to get started with Back in Stock. Start by activating the integration in Centra. Read more in this guide.


When is product data sent to Rule?


  1. When a customer is monitoring a product
  2. When the product is back in stock


When Back in Stock is active in Centra, automations need to be set up in Rule.


Stuck on a step? Contact support@rule.se and we will gladly assist you!

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