Centra integration
With Centra integrated to Rule, you can collect order history, customer, product, and behavioral data, which gives you insights for segmented, personalized, automated, and data-driven communication.
We will go through:
- Installation in Rule
- Installation in Centra
- Usage
- E-commerce automations
- Data fields sent to Rule
- Back In Stock
Installation in Rule
Click the dropdown menu > then settings https://app.rule.io/v5/#/app/settings/developer
Click on 'Developer' > Create a new API key > Name the API key > Copy the API key to use in your Centra account
Installation in Centra
- Log in to Centra
- Choose the features and settings you want and press 'Save'
Once you are done with your settings, make a test call to Rule for all your flows, then you will be able to see in your Rule account which data you are receiving and to which tag.
You can read more about Centra's integration on their website.
Usage
Centra events
Tag in Rule | Description | Data sent to Rule |
OrderCreated | When one or more items have been added to the shopping cart and the order has not yet been completed | Subscriber & Order Data |
OrderCompleted | When the order is completed in the e-commerce | Subscriber & Order Data |
OrderShipped | When an order is shipped | Subscriber & Order Data |
RefundCompleted | When a product is returned | Subscriber & Order Data |
Newsletter | Customer has clicked to receive newsletters via the website or checked that they want newsletters in the checkout flow | - |
If you manually confirm orders in Centra
OrderPlaced | When the order is placed in your e-commerce | Subscriber & Order Data |
OrderCompleted | When the order is manually confirmed in Centra | Subscriber & Order Data |
E-commerce automations
When your e-commerce platform is connected to Rule, you can set up automations for the events above. In this article you can read more about common e-commerce automations.
Data fields sent to Rule
Order.Number Order.Firstname Order.Lastname
For RefundCompleted and ReturnCompleted, no data fields are sent to Rule
Order.Date Customer.Number Customer.Language Order.Street Order.City Order.Zipcode Order.State Order.Country Order.Company Order.Tele Order.Subtotal Order.Discount Order.Shipping Order.Total Order.Vat Order.Vatpercent Order.PaymentMethod Order.DeliveryMethod Order.HandlingAmount Order.TaxDeductionAmount Order.SubtotalAmount Order.DiscountAmount Order.ShippingAmount Order.TotalAmount Order.VatAmount Order.Currency Order.<attribute>_<element>
For tax deduction
Order.TaxDeduction
Depending on the setting in the plugin if it is OrderCreated
Order.CartUrl
Only for OrderCompleted
Order.Handling Order.BillingFirstname Order.BillingLastname Order.BillingStreet Order.BillingCity Order.BillingZipcode Order.BillingState Order.BillingCountry Order.BillingTele Order.BillingCompany Order.Carrier (If we have a delivery (OrderShipped)) Order.Trackinglink (If we have a delivery (OrderShipped)) Order.Trackingno (If we have a delivery (OrderShipped))
Only for RefundCompleted and ReturnCompleted
Order.RefundValueTotal Order.RefundHandlingCost Order.RefundHandlingCostAmount Order.RefundReturnCost Order.RefundReturnCostAmount Order.RefundCurrency Order.RefundValueTotalAmount Order.RefundValuePcsAmount
For each item
Order.Brands Order.Types Order.Sizes Order.ProductCount Order.IndividualProductCount Order.Names Order.Variations Order.Collections Order.Skus (not for returns) Order.Products (not for returns) Order.RefundValuePcs (only for returns)
Customer registered
Customer.Firstname Customer.Lastname Customer.Language Customer.Tele Customer.City Customer.Country Customer.Zipcode Customer.Address1 Customer.Address2
Additional order fields for OrderCancellation
Order.AdditionalMessage Order.CompanyUrl
Newsletter, all can be empty depending on how the registration is done
NOTE: If this is in a separate option for "I want to sign up for newsletters" on the website, where they only fill in their email or if they choose to sign up from the checkout.
Contact.Language Address.Firstname Address.Lastname Address.Street Address.City Address.Zipcode Address.State Address.Country
GiftCertificate Common Order fields + GiftCertificate fields
GiftCertificate.Name GiftCertificate.Code GiftCertificate.Link GiftCertificate.Message GiftCertificate.Date GiftCertificate.DueDate GiftCertificate.Description GiftCertificate.Friend GiftCertificate.Currency GiftCertificate.Value GiftCertificate.ValueAsNumber
Forgot your password?
Customer.Firstname Customer.Lastname Customer.Language Customer.Tele Customer.City Customer.Country Customer.Zipcode Customer.Address1 Customer.Address2 Customer.PasswordRestoreLink
Back In Stock
Product Alertsis an API developed by Rule that keeps track of product inventory status through e-commerce systems. And the product information is sent to Rule through automations. There is a standard connection between Centra and Rule to get started with Back in Stock. Start by activating the integration in Centra. Read more in this guide.
When is product data sent to Rule?
- When a customer is monitoring a product
- When the product is back in stock
When Back in Stock is active in Centra, automations need to be set up in Rule.
Stuck on a step? Contact support@rule.se and we will gladly assist you!
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