Tips in case of any operational disruptions

If you experience any disruptions in your account, or if something seems suspiciously wrong, it could be due to various reasons:


  1. It could be due to a temporary loss of internet connection
  2. That you have been logged out due to inactivity
  3. Your browser has a plugin program that affects it



Try the following actions:


  1. Refresh your browser window
  2. Log out of Rule and log back in
  3. Use the Chrome browser and try its incognito mode, which you can find under File>New incognito window


Then contact our service department via support@rule.se if the problems reoccur with a description and screenshots showing what you are experiencing.


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