Custom fields for email addresses are not imported

For preparatory purposes before importing your file with subscribers and subscriber data, we recommend that you create the custom fields in advance within Rule. This way, the matching of the fields will be as smooth as possible when you import your file.

It is important to note that the custom field for email address does not need to be created manually.Rule reads the @ address during the import and creates the field automatically, naming it "Email". See screenshot below.

This is what it looks like when the field for email address is automatically matched:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Other ways to get help

Sign up for our next training


Become an expert in Rule and discover the power of all the functions in the platform. We guide you step-by-step!

Contact us to book a Workshop

Discover how you can increase digital engagement and growth in a personal review of Rule

Couldn’t find what you needed?

No worries, feel free to reach out to our support about any queries!

Sign up to our newsletter!

I agree to receive Rules newsletter in accordance with the privacypolicy.